What About People?

‘Spotted this in my feeds today … You can find the original here – along with the associated article by ‘Chief Martech’ Scott Brinker. Anyone spot the problem? Before reading on – Scott’s excellent piece about Amazon’s acquisiton of Wholefoods is not what this article is about. Though I will probably extend that on another …
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So THIS is a Bit of An Experiment

Apparently by writing this post – now that I have WebMention installed, this post will also appear as a comment here … http://altplatform.org/2017/06/15/cross-site-social-networks/ If I understand this correctly.
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Follow The Money

Oracle and Cisco side with the ‘stop net neutrality team’ … quelle surprise! Supporting an overhaul of net neutrality is less about taking a political stance for Oracle and Cisco and more about boosting the bottom line, experts said. Both companies have major business interests in the telecommunications industry. Read All About It At The …
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Docusign Phishing

One day after the Google docs phishing expedition – I received this email. Exactly the same modus operandi … this time with Docusign. Be careful out there ….
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Strategy Maps

I have followed Simon Wardley for a while now – and have to say – it is tough to get into the essence of his work – but this video does it like no other introduction I have seen. Well worth a watch.
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The River No Longer Runs Through It

In October of Last Year I wrote : For a while now, I have been building a parallel set of thoughts which now has a permanent home here. It is a set of thoughts that live between the 140 characters of Twitter and this space which I am transitioning to more of an original thought / essay …
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Want Power? Try Powr.

I run a number of domains, both for friends and myself. In my own suite, I have Beyond Bridges, which is this site – my prime business site and blog. Of course, everyone needs their own personal domain … you can find mine at philpin.com – but at the time of registering that domain, I …
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Call Center Efficiencies

True Story … That moment when you dial a number – and are left hanging on the phone for 11 minutes and 25 seconds … and just as you get excited, because the music loop and announcement changes, you find yourself in another queue for 5 more minutes with similar and yet somehow different marketing …
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Is Retail Doomed – Like Apple?

This article makes for an interesting read. David absolutely knows what he is talking about – and I am absolutely no retail pro – just an observer from the outside – so it would be foolish to question his analysis. That said, I couldn’t resist building on it to try to shed light on what might …
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